![]() Therefore, e-commerce enterprises must do their best to enhance customer satisfaction by streamlining their last-mile delivery operations. Customer satisfaction and customer retention are every online business’s goals. These pain points make last-mile delivery a problematic aspect of eCommerce shipping. The main roadblocks to ensuring a smooth last-mile delivery experience are failed deliveries or delivery exceptions, delayed orders, lack of proper order tracking mechanisms, etc. Last-mile delivery is the costliest part of eCommerce shipping operations and is also fraught with many difficulties and challenges. In light of growing customer demands in terms of faster, same-day, next-day, and on-demand delivery, last-mile delivery companies have geared up to help eCommerce businesses meet customer demands. ![]() The ever-evolving eCommerce ecosystem has skyrocketed customer expectations with the introduction of Amazon Prime’s Same Day delivery service. Last-mile delivery companies are the secret behind making the eCommerce revolution a reality. Online commerce has changed the way people shop forever. Introduction to Last-Mile Delivery Companies and Startups in Ecommerce ![]()
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